Privacy Policy

Contact Us

Last updated January 17, 2024

We at CH Web Design are committed to protecting your privacy.  This privacy notice applies to the personal data collected by us when you interact with our website, communicate with us, or engage in our services.  This includes when you:

  • visit our website at https://chweb.uk
  • communicate with us via our website contact form or chat box
  • communicate with us directly by email or phone
  • engage in our services

This privacy policy describes how we collect, use, store, share, and otherwise process your personal data.  It also describes your choices and rights with respect to your personal data, including your rights of access and correction of your personal data.  For the purposes of this privacy policy, “personal data” means any information relating to an identified or identifiable individual. 

If you do not agree with our policies and practices, please do not use our website or services.

If you have any questions about this privacy policy or to exercise the privacy rights and choices we offer, please email us at info@chweb.uk or write to us at CH Web Design, 4 Clements Place, Stevenage, SG1 4FP, UK.

What Information We Collect And Process

We collect personal data that you voluntarily provide to us when you contact us and when you engage in our services.

The personal data that we collect depends on your purpose for interacting with us.  This may include the following:

  • Full name
  • Company name
  • Company address
  • Phone number
  • Email address

We also use cookies to automatically collect certain information when you visit our website.  This is for website analytics and reporting and to maintain the security and operation of our website.  The information does not relate to your personal identity (e.g. your name or IP address).  It includes device and usage information, such as your browser and device characteristics, operating system, language preferences, referring URLs, country location, information about how and when you use our website, and other technical information. 

You can choose to accept or decline our use of cookies.  If you choose to decline cookies this could affect certain features of our website.  For more information, please read our Cookie Policy.

How We Use Your Personal Data

We process your personal data for the following purposes:

  • To deliver our services to you. 
  • To respond to enquiries.
  • To send administrative information to you (e.g. invoices).

We may also share your data with third party service providers when you give us consent to do so.  For example, if we create an account on your behalf with a web hosting provider.

Our Legal Bases For Processing Personal Data

Our legal basis for collecting and using the personal data described above will depend on the personal data concerned and the context in which we collect it.  However, we will normally collect personal data from you only where we have your consent to do so, where we need the personal data to perform a contract with you, or where the processing is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms.  In some cases, we may also have a legal obligation to collect Personal Data from you.

If we ask you to provide Personal Data to comply with a legal requirement or to perform a contract with you, we will make this clear at the relevant time and advise you whether the provision of your personal data is mandatory or not (as well as of the possible consequences if you do not provide your personal data). Similarly, if we collect and use your personal data in reliance on our legitimate interests, we will make clear to you at the relevant time what those legitimate interests are.

How We Share Personal Data

We may need to share your personal data with third parties who we use for providing services on your behalf.  These include web hosting providers, domain registrars, Google, and Bing.  We will ask for your consent before sharing your personal data.  For example, if we register a domain on your behalf.

How We Use Cookies

We use cookies to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Policy.

How Long We Keep Your Personal Data

We will only keep your personal data for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

When we have no ongoing legitimate business need to process your personal data, we will either delete or anonymise such information.

How We Store Your Personal Data

We store your personal data on local computer disk storage and on cloud storage.  Both are password protected with access restricted to authorised persons only.

Your Privacy Rights and Choices

You have the following data protection rights:

  • You have the right to request access, correction, or deletion of your personal data
  • You can object to our processing of your personal data, or ask us to restrict processing of your personal data.
  • You can withdraw your consent of our processing of your personal data at anytime. This will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your personal data conducted in reliance on lawful processing grounds other than consent.
  • You have the right to complain to a data protection authority about our collection and use of your personal data. Contact details for data protection authorities in the UK are available here.

To exercise any of these rights, please email info@chweb.uk or write to us at CH Web Design, 4 Clements Place, Stevenage, SG1 4FP, UK.

We will consider and act upon any request in accordance with applicable data protection laws.

Privacy Policy Updates

We may update this privacy policy from time to time.  The updated version will be indicated by an updated ‘Revised’ date and the updated version will be effective as soon as it is accessible.

Contacting Us About This Privacy Policy

If you have questions or comments about this notice, you may email us at info@chweb.uk or contact us by post at: CH Web Design, 4 Clements Place, Stevenage, Hertfordshire SG1 4FP, UK

How Can You Review, Update, Or Delete The Data We Collect From You?

You have the right to request access to the personal data we collect from you, change that information, or delete it.  To request to review, update, or delete your personal data, please email info@chweb.uk.